FAQs & SUPPORT
Frequently Asked Questions
We’ve answered some of the most common questions below to make your shopping experience easier. If you still need assistance, feel free to contact our customer support team.
1. What products does Silver Street offer?
Silver Street offers a carefully curated collection of men’s fashion and footwear, including oversized T-shirts, regular-fit T-shirts, shirts, baggy jeans, sneakers, casual shoes, clogs, slippers, flip-flops, and fashion accessories.
2. How long does delivery take?
Orders are usually processed within 1–2 business days. Delivery across India generally takes 3–7 business days, depending on your location.
3. How can I track my order?
Once your order has been dispatched, you’ll receive a tracking link via Email or WhatsApp. You can use this link to check the latest status of your shipment.
4. Can I cancel my order?
Yes. Orders can only be cancelled before they are shipped. Once dispatched, cancellation is no longer possible.
5. What payment methods do you accept?
We accept secure online payments through UPI, Debit Cards, Credit Cards, Net Banking, Wallets, and other payment methods available during checkout.
6. What if I receive a damaged or incorrect product?
Please contact us within 48 hours of delivery with your order number, product photos, and an unboxing video. Our team will review your request and arrange a suitable resolution.
7. Can I return or exchange my order?
Yes. Eligible products can be returned or exchanged according to our Return & Refund Policy. Please make sure the item is unused, in its original condition, and returned within the specified time period.
8. How can I contact Silver Street?
You can reach our support team through:
WhatsApp: +91 77790 59945
Email: support@silverstreet.in
Still Need Help?
If you couldn’t find the answer you’re looking for, our support team is always happy to assist you. Whether it’s about your order, shipping, returns, exchanges, or product information, we’re here to help make your shopping experience simple and enjoyable.